"Encouraging Harmony Among Racial and Ethnic Groups
The Fayetteville-Cumberland Human Relations Department has dual primary functions.
Protecting Civil Rights
- Counseling - Parties are counseled about equal opportunity practices, civil rights regulations and options for resolving complaints at the lowest level.
- Referral - Referrals are provided for complaints not within the department’s jurisdiction to state and federal agencies.
- Alternate Dispute Resolution (ADR) Mediation—Mediation is a form of Alternative Dispute Resolution (ADR) that is offered as an alternative to the traditional investigative process. Mediation is an informal process in which a third party helps the opposing parties reach a voluntary, negotiated resolution of a complaint.
- Investigation - Investigation assistance is provided when a complaint is not resolved through counseling or mediation. Steps may include collecting and analyzing evidence, interpreting civil rights regulations and making closure determinations. The investigator is a staff person who is trained to investigate allegations of unlawful civil violations.
- EQUAL OPPORTUNITY Complaints - Persons who believe that they have been discriminated against in housing
Promoting Equal Opportunity & Positive Community Relations
Equal Employment Opportunity Education - Training is provided to individuals, businesses and organizations to prevent unfair treatment and equal opportunity violations.
Civil & Human Rights Community Programs
- Annual Recognition Awards
- Martin Luther King, Jr. Scholarship Awards
Cultural & Diversity Awareness Activities - An annual calendar of events includes Human Relations Month in February, Fair Housing Month in April, Barrier Awareness Week in May, National Disability Employment Awareness Month in October, and International Human Rights week in December.
Fair Housing Education Initiative - The Department enforces the City of Fayetteville's Fair Housing Ordinance and works with renters, buyers, and housing providers to encourage a proactive approach for addressing fair housing issues and concerns