For the latest City-related information and department impacts related to COVID-19, CLICK HERE.

Department Dual Functions


"Encouraging Harmony Among Racial and Ethnic Groups

The Fayetteville-Cumberland Human Relations Department has dual primary functions.

Protecting Civil Rights

  • Counseling - Parties are counseled about equal opportunity practices, civil rights regulations and options for resolving complaints at the lowest level.
  • Referral - Referrals are provided for complaints not within the department’s jurisdiction to state and federal agencies.
  • Alternate Dispute Resolution (ADR) Mediation—Mediation is a form of Alternative Dispute Resolution (ADR) that is offered as an alternative to the traditional investigative process. Mediation is an informal process in which a third party helps the opposing parties reach a voluntary, negotiated resolution of a complaint.
  • Investigation - Investigation assistance is provided when a complaint is not resolved through counseling or mediation. Steps may include collecting and analyzing evidence, interpreting civil rights regulations and making closure determinations. The investigator is a staff person who is trained to investigate allegations of unlawful civil violations.
  • EQUAL OPPORTUNITY Complaints - Persons who believe that they have been discriminated against in housing

Promoting Equal Opportunity & Positive Community Relations

Equal Employment Opportunity Education - Training is provided to individuals, businesses and organizations to prevent unfair treatment and equal opportunity violations.

Civil & Human Rights Community Programs

  • Annual Recognition Awards
  • Martin Luther King, Jr. Scholarship Awards

Cultural & Diversity Awareness Activities - An annual calendar of events includes Human Relations Month in February, Fair Housing Month in April, Barrier Awareness Week in May, National Disability Employment Awareness Month in October, and International Human Rights week in December.

Fair Housing Education Initiative - The Department enforces the City of Fayetteville's Fair Housing Ordinance and works with renters, buyers, and housing providers to encourage a proactive approach for addressing fair housing issues and concerns

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer