For the latest City-related information and department impacts related to COVID-19, CLICK HERE.


Public Services


Welcome to the home page for the City of Fayetteville Public Services Department. Our mission is to partner with residents to provide high-quality engineering projects, safe and reliable roadway and stormwater infrastructure, and efficient solid waste and recyclables collection in a manner that protects the environment while transitioning toward a more sustainable community.

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In order to keep employees and the public safe from possible COVID-19 contamination, the Public Services Department will be closed to the public effective March 25, 2020 until further notice. Essential Services will remain available. Contact information for individual divisions within Public Services can be found below.

Solid Waste

COVID-19 Operational Schedule for Solid Waste:

Beginning Monday April 6, 2020:

  • The city’s solid waste division is staggering work schedules for solid waste employees. This change is an effort to practice social distancing guidelines and mitigate the spread of the Coronavirus.
  • Garbage collection begins at 6 a.m., bulky item collection at 7 a.m. and yard waste at 8 a.m.                           

We recommend customers put out garbage, yard waste and bulky items the night before their normal pickup day.

(As an example, Monday, April 6 customers should plan to have their garbage outside the night of Sunday, April 5, etc)

  • This schedule will be in effect until further notice.




Traffic Services



Sheila Thomas-Ambat-2_low-rez

Shelia Thomas-Ambat, Public Services Director


Sheila is the Public Services Director for the City of Fayetteville, where she has worked since January 2018. Sheila has over 26 years of engineering experience, both in the private and public sector. Over the past 20-plus years, she has built an exemplary record of performance overseeing public works projects, and in particular engaging in long-term strategic planning and resource oversight for water resources and capital improvement projects. Prior to joining the City, Sheila worked for the City of Raleigh, the North Carolina Department of Environmental Quality and TRC Environmental Corporation. She is a licensed professional engineer, certified construction manager, certified stormwater manager and a certified floodplain manager.

Sheila is married to Michael Jakubiak, who serves with the Joint Special Operations Command at Fort Bragg. They have one son and two daughters. Sheila has a Master’s Degree in Environmental and Water Resources Engineering from Vanderbilt University in Nashville, Tenn. She has also completed all but her thesis in post graduate work for a Master’s Degree in Journalism and Mass Communications from the University of North Carolina at Chapel Hill.

Kevin is the Corporate Communications Director for the City of Fayetteville, where he has worked since April 2015.
Kevin is the Corporate Communications Director for the City of Fayetteville, where he has worked since April 2015.
Kevin is the Corporate Communications Director for the City of Fayetteville, where he has worked since April 2015.
Edwards, DanielAssistant Public Services DirectorPublic Services(910) 433-1691
Jernigan, Lee City Traffic EngineerPublic Services(910) 433-1153
Parker, KeciaReal Estate ManagerPublic Services(910) 433-1061
Riddle, JeffreyConstruction Management ManagerPublic Services(910) 433-1661
Thomas-Ambat, SheilaPublic Services DirectorPublic Services(910) 433-1786
VACANTCity EngineerPublic Services(910) 433-1303