Transit

Fayetteville Area System of Transit (FAST) is the City of Fayetteville's public transportation system. FAST operates a fleet of 30 fixed-route buses on 18 routes to provide service Monday through Friday from 5:00 AM to 7:30 PM, Saturday from 7:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 7:13 PM. In addition, 21 FASTTrac! vehicles provide paratransit service to customers with disabilities that are unable to use the fixed-route system.


Student Semester Pass Program FAST Express Route (X1) Rider Rules of Conduct TransLoc App


Service Updates

Route 9 Detour

Due to road closures on Rosehill Road, inbound Route 9 will operate on a detour June 16-July 2, 2025 & July 8-July 24, 2025. Stops between Country Club Drive and Shaw Mill Road, as well as inbound stops between Shaw Mill Road and University Estates, will not be serviced during these times. Please plan accordingly!
 
 Questions? Visit www.RideFAST.net or call (910) 433-1747.

Rosehill Rd Route 9 IB Detour.png

 

Route 14 Detour

Due to construction at Cape Fear Regional Theater causing traffic delays, inbound Route 14 will operate on a detour beginning June 1st, 2025, until further notice. Please plan accordingly!

Route 14 Detour.png

 

Operating Hours

FAST Transit Center

Transit Center Hours

Monday - Friday
5:00 AM - 7:00 PM

Saturday
6:00 AM - 7:00 PM

Sunday
8:00 AM - 7:00 PM


Administrative Office Hours

Monday - Friday
8:00 AM - 5:00 PM


Operating Hours

Monday - Friday
5:00 AM - 7:30 PM

Saturday
7:00 AM - 7:00 PM

Sunday
9:00 AM - 7:13 PM


Reservations Hours

Monday - Sunday
8:00 AM – 5:00 PM


Holiday Service Hours

  • New Year’s Day: No Service
  • MLK, Jr. Day: Regular Service
  • Good Friday: Regular Service
  • Easter Sunday: No Service
  • Memorial Day: Saturday Service
  • Juneteenth: Regular Service
  • Independence Day: No Service
  • Labor Day: Saturday Service
  • Veteran’s Day: Regular Service
  • Thanksgiving: No Service
  • Day After Thanksgiving: Regular Service
  • Christmas Eve: Regular Service, concludes at 7:00 PM
  • Christmas: No Service
  • Day After Christmas: Regular Service
  • New Year’s Eve: Regular Service

About FAST

Our Mission & Goals

  • Improve the quality of life by connecting Fayetteville’s residents, workers, visitors, and places with a highly-valued safe, efficient, reliable and innovative transportation 
  • Continue to operate a fiscally responsible public agency utilizing good business principles
  • Work with cities, counties, Metropolitan Planning Organizations and other interested parties in examining transportation corridors, considering land use, economic activity, population patterns, and potential connections
  • Provide safe, secure and reliable service that protects employees and passengers and minimizes property damage to vehicles and facilities

History

FAST_2021_full-color.png Fayetteville Area System of Transit (FAST) began in 1976 when the City of Fayetteville assumed operations from a private transportation system operated by the Cape Fear Transit Bus Company. Cape Fear Transit provided service in Fayetteville, as well as Little Rockfish in Hope Mills. It operated seven days a week, from 5:30 AM to midnight, with a fleet size of 23 buses and 20 bus operators.

Today, the services provided are more efficient, with FAST completing close to 1.6 million passenger trips annually. As a result, citizens of Fayetteville have better access to jobs, medical facilities, shopping and recreation opportunities. FAST provides a critical link to economic development and a better quality of life in Fayetteville. One thing that has not changed is FAST's mission and commitment to providing safe and affordable transportation services to more than 6,000 daily passengers.


FAST Transit Center

The FAST Transit Center serves as a central hub for FAST’s fixed route bus network. The center is located downtown on the city block bound by Robeson Street, Franklin Street, Winslow Street and Russell Street. The center is strategically located within walking distance of City Hall, Fayetteville Police Department Headquarters, Highsmith Rainey Hospital, the Medical Arts Building, Airborne and Special Operations Museum, Fayetteville’s Amtrak station and Segra Stadium.

In addition to FAST transit buses, the center also houses Greyhound intercity buses, includes a stop on Russell Street for MegaBus and is within one block of Fayetteville's AMTRAK station. The FAST Transit Center is approximately 34,000 SF with just over 27,000 SF for transit offices and operations as well as 7,700 of shell space available to lease for other transit supportive businesses.

The new center is helping transform the Fayetteville Area System of Transit's image and its efforts to provide an attractive transportation option to all in our area. Our center is now considered a safe and comfortable for people to gather. It truly provides multimodal connections between local transit and intercity transportation options.

The Center was designed as LEED Silver for efficient use of energy and water. It has a large community room that is available for both public agency and private group use. The center has thus far exceeded expectations with regards to energy efficiency. The center also has two large cisterns to collect rain water to use to irrigate its landscaped areas.

Jim Gallucci, a well-known artist from Greensboro designed and installed colorful art screening for two large storm water cisterns adding a functional public art component to the center.

On the second level of the center, just inside the main entrance, you will find FAST administrative offices and a large community room that is available for the public’s use for meetings and other gatherings. 


FAST Transit Center Facts

  • 16 covered Bus Bays/Customer outdoor waiting areas
    • Well lighted
    • Secure– Surveillance cameras & security patrols
  • 34,062 SF
    • Climate controlled customer waiting areas
    • Public Wi-Fi
    • Public restrooms
    • Transit Administrative Offices
    • Large community room
    • 8,060 leasable space (includes Greyhound 1,543 SF)
  • $12.6 million construction including:
    • Construction
    • AE Construction Administration
    • Construction Management
    • Special Inspections & Testing
    • Soil Removal
  • Design – Bergmann Associates (formerly Gantt-Huberman Architects)
  • General Contractor, Construction Systems Inc., Fayetteville, NC
  • Construction Owner’s Representative, MKR, Fayetteville, NC
  • LEED Design (to be certified)

Frequently Asked Questions (FAQs)

When will FAST begin charging to ride the bus?

Fares resumed on July 1st, 2023.


Are the prices of fares/passes changing?

FAST fares/passes will resume the current fee schedule. Please visit https://www.fayettevillenc.gov/city-services/transit/riding-fast/fares-and-passes for more information.


Where can I purchase a bus pass?

Passes will be sold at the following locations: FAST Transit Center (FTC) and the following Carlie C’s locations: Eutaw, Bordeaux, Riley Rd, Cedar Creek


When can I purchase a bus pass?

Pass Sales (FTC) Hours: (M-F) 5:15 am-7pm; (Sat) 6:45 am-7pm; (Sun) 8:45 am-7pm


Where can I purchase bulk passes?

Bulk passes (quantity of 100 or more) are sold at the FAST Transit Center (FTC) on the second floor.


Do I need a pass to utilize FASTTrac! services?

Paratransit customers must have a valid punch card to use FASTTrac!.


Does the farebox/operator provide change when purchasing a pass?

FAST Operators do not give change for overpayment of fares. Customers must provide exact change when purchasing a pass on vehicles.


I currently have a FAST/FASTTrac! pass that I purchased prior to the suspension of fares, can I still use it?

FAST passes sold prior to June 1st, 2023, will not be valid.


What are FAST's hours of service?

Service Hours of Operation

  • Monday - Friday: 5:15am-7pm
  • Saturday: 6:45am-7 pm
  • Sunday: 8:45am-7 pm

FAST Transit Center (FTC) Hours of Operation

  • Monday - Friday: 5 am-7 pm
  • Saturday: 7 am-7 pm
  • Sunday: 9 am-7 pm

FAST Policies, Procedures & Forms

Forms & Applications


Policies & Procedures


Los documentos espanoles


Politicas y Procedimientos de FAST


Paratransit Plan


Other Documents


Helpful Links

FTCC CDL Training

The Fayetteville Area System of Transit (FAST) has partnered with Fayetteville Technical Community College (FTCC) to offer a training program for individuals with no prior commercial passenger transportation (CDL) driving experience, and who do not possess a commercial driver’s license. Trainees will be employed by the City during the training period. You must complete and pass the class to continue employment with the City. The training program at FTCC is a 5-week/200 hour program.

The City of Fayetteville (FAST) will pay the Trainee’s FTCC course fees and related CDL license fees noted below.


Tuition/Fees: $538.00 (subject to change)
  • Tuition/Fee – $230.00
  • DOT Long Form Physical & Drug Screen – $125.00 (payable at Fayetteville DOT Exams)
  • CDL Class A Permit – $64.75 (Payable at DMV)
  • Unofficial Driving History – $10.75 (Payable at DMV)
  • CDL Class A Licenses – $107.50 (Payable at DMV at the conclusion of class)

Requirements
  • Must be 18 years of age or older
  • Must have a valid driver’s license
  • Must pass a DOT physical, drug screen and background check
  • Must obtain a CDL Class “B” permit with air brakes and passenger endorsements

How to Apply

Candidates interested in the CDL program can apply for the Transit Operator II (Trainee) position. 

Apply Here

FAST is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.

Bus Advertising

Let FAST’s fixed-route buses and FASTTRAC! paratransit vehicles work for you.  FAST bus routes provide coverage throughout the Fayetteville area.  Advertising with FAST is a cost-efficient way to deliver your advertising message many times per day to everyone, whether they ride FAST or not.

  • Ads on FAST vehicles reach much of the Fayetteville market that cannot be reached by other media.
  • Ads on FAST vehicles cost less than most other advertising mediums, including television, radio, billboards and newspapers.
  • Your ad can be seen as much as 16 hours per day, and you will reach a captive audience of motorists, pedestrians and passengers.
  • With larger-than-life graphics, transit ads are naturally suited to reinforcing the core awareness of your brand.

FAST offers a variety of interior and exterior advertising options on our buses and FASTTRAC! vehicles through our partnership with Streetlevel Media.

If you are interested in adverting with Fayetteville Area System of Transit please contact Streetlevel Media via phone at: (910) 323-9306 or by e-mail at: info@streetlevelmedia.com

Streetlevel Media, LLC is a Fayetteville based corporation with over 28 years of experience in marketing and mobile outdoor advertising. 

Solicitations

Solicitations

The City of Fayetteville recognizes its role as a transportation hub in the community and seeks to ensure that individuals who utilize the transportation services provided at its Multi-Modal Center are safe and secure with the implementation of the following policy regarding non-solicited activities within the transit center.

  1. Unsolicited activities are prohibited within the transit center. Unsolicited activities include, but are not limited to, the solicitation or distribution of written materials, pamphlets, leaflets, food, clothing, or canvassing the public.
  2. Distribution of materials must be on the public sidewalks or an area no less than eight (8) ft from the transit buildings or grassy area.
  3. Distribution of materials outside of the transit center cannot impede the ingress or egress of any individuals at the center.
  4. Any unsolicited materials found on the property of the multi-modal center may be disposed of as the City sees fit.
  5. Any person(s) violating this policy will be asked to cease the prohibited activity and to leave the premises.
  6. Persons who refuse to cease the dispersing of materials and who refuse to leave may be criminally charged pursuant to NCGS § 14-159.13.

FACT Committee

The Fayetteville Advisory Committee on Transit (FACT) addresses the public transportation needs of Fayetteville in a proactive way by providing recommendations to City Council, management, users and the general public in an effort to create a comprehensive and cohesive transit system that responds to our community's present and future needs.


Duties and Functions

Function as an advisory body with responsibilities to advise FAST management on matters affecting the transit system and its operations; including, but not limited to:

  • Provide recommendations for the current and future direction of the transit system consistent with the adopted Transportation Development Plan within fiscal constraints
  • Ensure personal mobility for handicapped, elderly and disabled citizens
  • Provide equal transportation access to commercial business locations, local and regional government agencies
  • Find optimal solutions that balance the transit needs of the community
  • Respond to community concerns in a prompt, professional and respectful manner
  • Function as a sounding board for updates of the Transit Development Plan (TDP)
  • Make recommendations to FAST management on matters, i.e., fare changes, long-range plan updates, and major or new projects. The FACT will also provide comments on service changes
  • Strengthen community relations
  • Maintain a close working relationship and dialog with the City manager and staff

Frequency of Meetings

Third Tuesday of every other month at 5:30pm at 505 Franklin St. 

Director's Message & Staff

FAST Director Tyffany Neal As I am thrilled to lead the Fayetteville Area System of Transit (FAST) today, I am even more excited about our future. I am honored to serve the amazing residents, visitors and entire Fayetteville community as much as I am proud to serve Transit’s employees. It is because of each of them that FAST has been able to provide the much needed transit service our community expects.

It is no secret these past few years have been one for the history books. The pandemic has changed much of what we all knew as “normal” both globally and locally and affected us in unimaginable ways. Much of the world had no choice but to “pause”; however, the vital role FAST plays in the lives of our citizens and the economy of our region was simply too important for us to pause. Despite it all, FAST was able to continue to keep our community moving.

I am committed to the following plan of action:

  • Reaffirming Trust and Transparency
  • Permeating the Value of FAST
  • Establishing the Vision of FAST as a
  • Value Within Our Community

There are several benefits of choosing transit and I urge you to consider us as a primary mode of transportation for all of your travel needs. As our current goal is to transition FAST to a transit system of choice, I urge you to try transit. We would love for you to sit back, relax and choose to ride with us as we journey to CHOICE!

Tyffany Neal
Director, Fayetteville Area System of Transit


FAST Staff

Staff Title Email
Dula, Dawn Assistant Transit Director DawnDula@FayettevilleNC.gov
Faircloth, Teresa Transit Analyst TeresaFaircloth@FayettevilleNC.gov
Larregui, Juan Maintenance Manager JuanLarregui@FayettevilleNC.gov
Neal, Tyffany Transit Director TyffanyNeal@FayettevilleNC.gov
VACANT Business Manager
Howard, JeVarus Compliance Manager JevarusHoward@FayettevilleNC.gov
Walters, Jaimie Transit Planner JaimieWalters@FayettevilleNC.gov