Human Resource Development

Human Resource Development aims to provide services that improve the development and productivity of a committed and valued workforce. To meet these objectives, we administer programs in the following areas.

Recruitment and Selection: We recruit applicants for all City job openings and assist departments in selecting, hiring, and orienting employees.

Classification and Compensation: This area is responsible for position classification and the pay plan. Our goal is to administer and maintain a market competitive pay system to attract and retain highly skilled employees.

Benefits Management and Administration: We develop, manage, and administer a comprehensive benefits plan, including health and dental coverage, life and other insurance programs, retirement benefits, flexible spending accounts, and deferred compensation plans.

Organizational Development and Training: The Organizational Development and Training (ODT) function provides employees with learning opportunities that deliver knowledge and skills, enhancing their abilities to perform more efficiently and effectively in support of the City's mission.

Performance Management: The employees' performance management system is designed to communicate individual performance expectations to employees and evaluate their performance against established organizational standards.

Compliance and Records Management: We maintain official personnel records for all city employees and provide access to information in compliance with privacy provisions of public records laws. We also ensure compliance with state and federal employment law mandates.

Employee Relations: This area is committed to maintaining an employer-employee relationship that contributes to efficient and consistent resolution of issues, satisfactory productivity, and successful performance. We strive to promote a satisfying work environment where employees are informed of policies and procedures, understand expectations, and are retained based on successful performance.

Employee Recognition and Appreciation: The employee recognition and appreciation programs managed by ODT are designed to recognize employees for their service, longevity, and outstanding contributions to the City's mission and values. 

Meet some of the City's "CAN DO" employees in this employee spotlight series.

Highlighting "CAN DO" Employees YouTube Playlist 

The City of Fayetteville is home to many military veterans who have transitioned into civilian life. Values from the military and a desire to serve often still lie within the hearts of our veterans. The City of Fayetteville is a proud employer for these veterans in our community dedicated to service. In America’s Can Do City, our veterans find meaningful and lasting careers where they are personally and professionally fulfilled. Read about the heroes employed with the City investing in our community and serving the residents of Fayetteville.

The City of Fayetteville is an attractive, culturally diverse and inclusive city that is safe, prosperous, innovative and unified that provides quality and sustainable public services for our communities to thrive and business to grow. YOU as a City of Fayetteville employee plays an important part in helping make our "Can Do" City a better place to work, which in turn helps make our community great!

We Invest in You. You Invest in Fayetteville.

The safety program promotes workplace safety and a work environment that is free from recognized hazards or likely to cause physical harm to employees in compliance with OSHA rules and regulations.

The Innovative Career Opportunities Now (ICON) Internship Program is part of Cumberland County Schools' Career and Technical Education (CTE) Department and shares its mission statement.

ICON Intern Spotlight Video Playlist

Fayetteville 411 Podcast - ICON Internship

About the ICON Internship Program

Innovative Career Opportunities Now (ICON) is the Cumberland County Schools' Career and Technical Education Work-Based Learning (WBL) program platform. Work-based learning is an educational approach utilizing the workplace to provide students with the competencies and skills that allow them to connect school experiences to real-life work activities through career exploration, exposure to the real workplace, and achievement of work readiness skills.

Mission Statement: The mission of Career and Technical Education is to help empower students for effective participation in a global economy as world-class workers and citizens.

Please find information about our work-based learning programs below or use the link provided to visit the website.

CCS Work-Based Learning Program LINK

Benefits of Work-Based Learning

• Explore possible careers, enhance skill development, and apply academic proficiencies.
• Develop employability skills, including positive work habits and attitudes.
• Make connections among school, post-secondary opportunities, and employers.
• Improve job prospects after graduation.
• Learn from skilled professionals.

Work-Based Learning Programs

Based on occupational goals, students can be placed in one or more of the following programs.

Career Shadowing (Unpaid)

Career Shadowing involves pairing mentors with students to share aspects related to a career. It is a one-day exposure to the "real world" of work. Students spend 3-4 hours, typically from 9 a.m. to noon, with an individual in their career field of interest. They shadow to see what those individuals really do for a living. Depending on the shadowing site, the opportunity may be one-on-one with a mentor or may involve a group visit.

Internship (Paid or Unpaid)

Internships are short-term employment opportunities that are directly related to a student's pathway. Students use an internship to determine if they have an interest in a particular career, to create a network of contacts, and to gain valuable work experience.

Students@Work Week

Students@Work is a job-shadowing, job-mentoring initiative sponsored by the North Carolina Business Committee for Education in partnership with the North Carolina Department of Public Instruction. The goal of Students@Work is to expose middle school students to career pathway options. Students should be able to see the relevance of the classroom and how it relates to potential future careers. This event is recognized in Cumberland County Schools CTE throughout the month of March through field trips and guest speakers.

Partner Links

• Cumberland County Schools (ICON)
• Fayetteville PWC
• Greater Fayetteville Chamber
• NCWorks Career Center

Jerry Clipp
Human Resource Development Director

Jerry is a human resource leader with over twenty-five years of experience partnering with executive teams to improve culture, employee engagement, and connect the meaningful work of employees to organizational strategy in complex organizations.

Some of his key career accomplishments include designing talent management platforms, effectively leading change management initiatives, and coaching leadership teams to enhance their effectiveness to deliver strategic results.

Jerry believes an organization is only as effective as the capabilities of its leaders. His passion is helping leaders become more effective through teaching and coaching. Jerry enjoys teaching through compelling storytelling drawn from many years of leadership experience.

Jerry is certified as a Senior Professional in Human Resources (SPHR) by the HR Certification Institute and certified as a Senior Certified Professional (SHRM-SCP) by the Society for Human Resource Management. He graduated with a BA in Management from the University of Phoenix and he holds a MA in Administrative Leadership from the University of Oklahoma. Jerry is also a Certified Coach through the Academy of Creative Coaching accredited by the International Coaching Federation.

Originally from Maryland, he now resides with his wife in Fayetteville. Jerry has five children and enjoys time with family, hiking, kayaking, music, and pen turning.

Contact Us

• (910) 433-1635
• HumanResources@FayettevilleNC.gov