Public Services

The Public Services Department partners with residents to provide high quality engineering projects, safe and reliable roadway and stormwater infrastructure, and efficient solid waste and recyclables collection in a manner that protects the environment while transitioning toward a more sustainable community.


Capital Projects Dashboard (Mobile)Capital Projects Dashboard (Desktop)


Locks Creek Community Meeting - January 14, 2025

About the Director

Shelia Thomas-Ambat

Sheila Thomas-Ambat is the Public Services Director for the City of Fayetteville, providing executive leadership and fiscal stewardship for a multi-division municipal services enterprise with an annual operating and capital budget of nearly $50 million and a workforce of more than 200 employees. She oversees transportation, streets and traffic operations, stormwater management, solid waste, engineering, and the engineering review of development projects.

With more than 26 years of experience in both the public and private sectors, Sheila has built an exemplary record of performance managing complex, multi-disciplinary initiatives and translating long-range vision into measurable outcomes. She is recognized for her expertise in enterprise program development, organizational design, process optimization, and strategic capital planning, advancing citywide priorities through cross-functional collaboration.

Sheila is a licensed Professional Engineer and holds a Master’s Degree in Environmental and Water Resources Engineering from Vanderbilt University. Prior to joining the City of Fayetteville in January 2018, she worked for the City of Raleigh, the North Carolina Department of Environmental Quality, and TRC Environmental Corporation. She is also a certified construction manager, certified stormwater manager, and certified floodplain manager.

 



Public Services Staff

Staff Title Phone Email
Bryant, Annette Administrative Manager (910) 433-1650 AnnetteBryant@FayettevilleNC.gov
Edwards, Daniel Assistant Public Services Director - Solid Waste (910) 433-1984 DanielEdwards@FayettevilleNC.gov
Lanier, Alicia Special Projects (910) 433-1657 AliciaLanier@FayettevilleNC.gov
McGill, Brian Interim Assistant Public Services Director - Traffic Services (910) 433-1170 BrianMcGill@FayettevilleNC.gov
Reeves, Byron Assistant Public Services Director - Engineering (910) 433-1301 ByronReeves@FayettevilleNC.gov
Thomas-Ambat, Sheila Public Services Director (910) 433-1268 SheilaThomasAmbat@FayettevilleNC.gov