Frequently Asked Questions (FAQs)

An impervious surface is any hard surface that water can’t soak into, like roofs, driveways, sidewalks, patios, and parking lots.

Will be updated by Byron soon.

The tiered system is being used to make stormwater fees more accurate. It groups residential properties based on how much hard surface area they have (Roofs, driveways, sidewalks, patios, and parking lots), instead of everyone paying the same flat rate. To find out what tier you are in, please call the City of Fayetteville at (910) 433-1613 or (910) 433-1648.

The change is happening after the City reviewed billing data and updated property measurements using more accurate mapping information.

Stormwater is rainwater that runs off roofs, roads, driveways, and other hard surfaces. It matters because too much runoff can cause flooding and pollution if it isn’t properly managed.

You can contact the City of Fayetteville at (910) 433-1613 or (910) 433-1648 with questions about your stormwater bill.

Stormwater fees help fund drainage improvements, flood reduction efforts, maintenance of the stormwater system, and protection of local waterways.

Stormwater fees help pay for the system that manages rainwater runoff. This includes keeping drains working, reducing flooding, and protecting streams and rivers in the community.