The RAPID team investigates all reports of Curbside code violations. Egregious amounts of waste or items placed incorrectly at the Curbside for Collection are violations of the Curbside Code. These violations create a safety hazard for ALL residents, including Solid Waste crew members. Solid Waste crews distribute Service Notice tags for issues found during Collection to inform residents how, when, and where to place approved waste at the Curbside for Collection.
Service Notice tags provide information about:
- Household Waste
- Yard Waste
- Large Limb Waste
- Bulky Waste
- Recycling
The Solid Waste Department receives the bottom portion of the Service Notice tag and notifies the RAPID team. A member of the RAPID team will then visit and assess submitted locations. If they do not find a violation, that case will be closed. If a RAPID team member finds a violation, the homeowner will be issued a Notice of Violation. They will have 10 business days to correct the issue.
A RAPID team member will inspect the location on the 11th business day. If the issue remains unchanged, abatement will be scheduled, a citation will be issued, and the homeowner will be required to pay a civil penalty. If immediate cleanup is deemed necessary, the cleanup will be arranged by a member of the RAPID team and the responsible party must pay a civil penalty of $500.